For over 30 years, Planet Bluegrass has hosted world-class music festivals that foster community and generate lasting positive environmental and social impact through the power of shared experiences.

As Box Office Supervisor, I assist the Ticketing Manager in overseeing onsite ticketing operations during events, ensuring smooth and timely ticket sales with the support of See Tickets. My role includes:

• Supervising daily box office operations to guarantee efficient transactions and excellent customer service
• Training and guiding volunteer staff on See Tickets systems and effective attendee engagement
• Resolving ticketing issues promptly and professionally to maintain a positive experience for all guests
• Upholding the organization’s commitment to high-quality service and community-building at every event

My dedication to delivering outstanding customer service and seamless box office operations helps create memorable, positive experiences for attendees and supports the mission of Planet Bluegrass.